Factors of Engagement: 1. Internal Communication

Internal communication is a driving factor for employee engagement and job satisfaction. Communication within an organization, and between employees, creates shared knowledge, values, and meaning. High-quality internal communication also helps cultivate positive relationships in the workplace (Karanges et al., 2014).

It is one of the 15 drivers in the scientific Employee Happiness Model®.

Improve employee engagement through drivers

It is important to gain insight into what makes your employees enthusiastic, happy and productive. What are their motives? You can find this out by scanning the 15 factors of engagement. But you can’t do everything at once. So first focus on the theme where you think the most impact can be achieved, simply or quickly!

Did you know that 60% of companies do not have a long-term strategy for their internal communication.

(Workforce, 2018)

Employee Happiness Model > theme organization > internal communication

Internal Communication, together with the drivers Vision & Core Values, Strategy & Goals and Reputation & Brand, form the theme ‘Organization’ in the Employee Happiness Model and the measuring method of 2DAYSMOOD.

This theme is about the core of the organization and how the company uses the same clear communication message and style for all internal and external stakeholders. This message must be coherent, credible and represent the values of the company. By finding out how employees feel about the four drivers in this theme, you will discover to what extent they feel connected and identify with the organization (and how you can improve this).

The EHM consists of four themes: Organization, People, Work and Wellbeing. Curious about the other themes and motives? Download the whitepaper

Checklist: how does internal communication influence engagement?

Positive influences on employee engagement

  • Clear and consistent messages from management
  • Professional change and crisis communication
  • Clear and understandable vision, mission & core values
  • Clear organization and team approach
  • Opportunities for employees to communicate directly with top management

Negative influences on employee engagement

  • No or limited form of change and crisis communication
  • Lack of an internal communication strategy
  • Lack of an effective method of sending messages or interacting

How do your employees think about this? Ask them! Or do an online satisfaction measurement on internal communication and other drivers.

Why (HR) directors investigate the 15 drivers

The 15 drivers in the Employee Happiness Model are measurable factors that have a negative or positive impact on employee happiness and engagement. By increasing satisfaction with these factors, you can prevent stress and employee turnover, and improve vitality, productivity !

In your own organization or team you can monitor the status of the drivers, quickly and easily, by using our realtime measuring method and 15 second survey. In this way, you will discover through a smart analysis of satisfaction and importance, where you can take specific and data-driven action.

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