eNPS score as a KPI
Do your annual employee engagement surveys always feel like a hassle? This is almost always caused out of frustration at the traditional ways of measuring. The surveys are boring and more importantly…
Our HR expert Martin Meulenkamp answers 3 frequently asked questions; How does the eNPS work? How to benchmark with the eNPS? And what does the eNPS score mean in reality? (And how is this related to golden chains?)
Contact with our expert
This is Martin Meulenkamp, our HR and employee engagement expert. “It is our opinion that internal benchmarking – values that were raised by your employees – should be highest on your priority list. But there is one external benchmark that definitely deserves your attention: the Net Promoter Score (eNPS) of your employees. Are your employees loyal ambassadors? Gain insight with our 15 second survey”
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The level of dissatisfaction, satisfaction, and excitement of your employees can have a great impact on the work environment and company success. Let us introduce you to three employees that are also present in your organization.