How the Dutch Ministry of I&W takes targeted action through feedback and valuable conversations

By using employee feedback, the Ministry of I&W was able to implement concrete actions such as the Vitality Calendar. Within five weeks, they deployed in-depth question modules that provided valuable insights. For example, the question ‘I get enough sleep’ scored reasonably well but revealed that 25% of employees were not getting sufficient sleep. This led to targeted actions like mindfulness training and sleep tips.

At the quarterly meeting, vitality and resilience were the focus, helping to achieve physical and mental vitality goals. Linking concrete actions to employee feedback is essential, says Menno: “People need to see that something is being done with it, otherwise they feel that filling out the questionnaires leads nowhere.”