Do you have questions about our services, our philosophy or our team?
Please find below our answers to frequently asked questions about 2DAYSMOOD,
the 15-second-survey itself, the online manager dashboard, our expert services, the technical requirements
and the answers in case you are the Administrator of your organization.
Questions about 2DAYSMOOD
How many years of experience in the workfield of Human Resources do you have?
What type of customers do you have? (e.g. company size, industry)
Our customers represent a number of branches including transport & logistics, consultancy, manufacturing, legal and education. Our method is used both in local and international markets, private and public sectors. Typical company size of local and/or branch offices is around 500 employees. However, we also work with individual departments, small companies and larger corporations.
Are you operating internationally?
Yes, we are currently operating in Europe, Middle East and Asia/Pacific. We are expanding internationally, both directly and through international partners. Our headquarters are in Utrecht, the Netherlands.
Do you work with partners?
Yes, we work with international sales and implementation partners. We are looking forward to discussing a potential partnership with you if you are interested. Please contact Martin Meulenkamp.
Questions about our survey
Are your survey questions scientifically proven?
Yes, our survey questions are based on proven theories and scientific models related to emotions and employee engagement. In addition, we have collaborated with current influencers on engagement, motivation, leadership and feedback to develop our survey.
Why do you measure emotions?
We noticed that tools that measure happiness at work often ask employees to rate happiness on a rating scale, i.e. “How happy are you on a scale from 1-10?” In our opinion, measuring happiness in average numbers doesn’t tell the whole story. Employees will all have their own interpretation of what, for e.g. a “5” for happiness actually means and it is difficult for managers to draw conclusions and act upon average happiness numbers. Emotions are a much more powerful way to get an indication of energy, satisfaction and stress levels in the team and therefore a more relevant insight in happiness.
Can you really get valuable insights through a 15-second-survey?
Can the survey be customized for an organization?
Yes, we offer organizations several possibilities to customize the survey. For example, organizations can decide to choose questions from our database that best fit to the problem areas and/or identified issues in the organization and/or teams. In addition, organizational specific questions can be added to our tool. To personalize the questions, the organization´s name can be shown in the questions throughout the survey.
Is there an option to set up different frequency and target audience for the survey?
On which day and at what time will employees receive the 15-second-survey?
Is data collected anonymously?
Do you have an app-based solution?
Yes, through our 2DAYSMOOD app, employees can answer their survey and have insight into their weekly team results. The app is easy and intuitive. Alternatively, employees can decide to receive the survey through e-mail.
What is the average response rate, when measuring frequently?
How do you ensure continuous high response rates?
Both employees and managers report high satisfaction rates when working with 2DAYSMOOD. Our survey is short. The feedback and tips that spark action are reported on a weekly basis. In addition, the survey ends with a fun & positive message (e.g. a cartoon or positive quote) that is customizable for an organization. This message generates positivity and can be used to strengthen employer branding (e.g. reinforcing corporate values, a message of CEO etc.).
Do you provide the survey in English and are other language options possible?
We currently offer our survey in the following languages: English, Dutch, German and Arabic. If required, it is possible to have the questions in the survey translated into your native language.
Do you also provide an annual engagement survey?
Yes, included in our survey platform is a Baseline Assessment. This Baseline Assessment is an innovative replacement for the annual survey and provides organizations with information about the satisfaction level and level of importance of engagement drivers.
Questions about the online manager dashboard
Is it possible to see the collected data for different target groups in the organization?
Do you provide simple and concise reports?
Do you report in real-time?
Do you provide advice to line managers to action upon?
Yes, a weekly team report with a reflection question, tip or piece of advice is sent to line managers on a weekly basis. Typically, line managers discuss the report with their team at their weekly meeting.
Do you provide advice to employees to take action upon?
Yes, the same weekly team report with a reflection question, tip or piece of advice is sent to employees as well.
Questions about expert services
What additional services do you provide for managers?
We offer written quarterly reports, we provide additional consulting to managers to help interpret their data and undertake the right actions, and we conduct HR interventions based on organizational issues discovered through our survey. In addition, we can be booked as a keynote speaker or as workshop hosts.
Questions about technical requirements
Are the survey response screens mobile friendly?
Do you provide a cloud-based solution (SAAS) ?
Is your survey secure?
What is your uptime and solid backup/disaster recovery processes?
Questions about administrative support
Do you provide administrative support?